Send parcels from Malaysia to Uzbekistan — and earn on the way

Usually USD 12 per kilogram, though the rate depends on what is inside — electronics, medicines and other fragile or valuable goods are carried at a higher rate, because they need extra care in transit. We weigh and measure your parcel at our warehouse and tell you the exact price before it travels, charging on the greater of its actual and volumetric weight. We quote in US dollars, and you can pay in Malaysian ringgit or Uzbek som.

Usually under a week. We dispatch your parcel with the next available traveller, usually 2 to 5 days after we receive it, and delivery in Tashkent normally happens within 1 to 2 days of the flight landing. These are estimates rather than guarantees — flight availability, baggage limits, customs inspections and public holidays can all move the date.

Yes. Your parcel travels in a traveller's baggage as personal goods and gifts, within the passenger allowances each country sets. Every sender declares what is inside and accepts that the goods must be legal in both countries, and we give the traveller a contents list to show at the border. We never ask anyone to hide a parcel or make a false declaration. Anything above a personal allowance is treated by customs as a commercial consignment, with its own requirements.

We photograph every parcel before we take it from you and again when it is received at the other end, so either side can ask to see the record. If we lose it, or it is damaged while it is with us, we pay compensation of up to USD 12 for each kilogram of gross weight, and up to USD 300 in total for any one parcel. Report a lost or undelivered parcel within 30 days of the day you handed it to us. Damage caused by packing that could not survive the trip is the sender's responsibility.

Whatever customs allows, we never carry alcohol, tobacco, loose lithium batteries or power banks, cash, gold, jewellery, live animals or counterfeit goods — your parcel is carried by a traveller, an individual person rather than a freight carrier. Food, plants and seeds we will consider, but they are the items most often refused at a border. The full list for each direction is on our prohibited items page.

A traveller already flying the route, most often a student making the trip anyway. Our own team collects the parcel in Kuala Lumpur and checks what is inside, hands it to the traveller, and receives it into our Tashkent warehouse at the other end, where it is checked again. Travellers show us their booking, their baggage allowance and their identification before we hand them anything, and they may open and refuse any parcel.

No. Your parcel arrives at our Tashkent warehouse and the recipient collects it, or sends a taxi — collection is arranged by the recipient, at their cost. We store it free for 7 days after we tell the recipient it has arrived, and a daily storage fee applies after that.

Our price covers transport only. Any customs duty, tax, fee, fine or inspection cost in either country is payable by you or the recipient, not by us, and we do not advise on duties. If an item is refused, held or seized at the border because it was not allowed in, we cannot refund the shipping fee.

Yes — the route runs in both directions. Parcels going that way are collected and checked in Tashkent, handed to a traveller flying to Kuala Lumpur, and received by our team in Malaysia.

We pay by the kilogram and agree the rate with you before you accept anything, so you always know what a trip pays before you commit. What it pays depends on how urgently the parcel needs to travel, how much spare baggage allowance you have, and whether you are willing to carry that particular item — fragile and valuable goods pay more. We pay once the parcels are back with us at the destination, in cash at our facility or by transfer, and if our parcels put you over the allowance you told us about, we cover the excess baggage charge.